DLT | FAQs

Q. Is DLT applicable?
Yes, DLT is applicable for every Entity/Company and Reseller. If you want to send your SMS (Transactional or Promotional), you need to do Entity Registration. If you want to Resell SMS services, you need to do TeleMarketer Registration.

Q. Can I register for free?
The Entity Registration process is free on Ping Connect (Videocon). However, for Telemarketer Registration, the charge is INR 5000 + GST for all Operators. Help Doc

Q. What is YourBulkSMS Telemarketer ID and how to add a Telemarketer?
If you have completed Entity Registration, go to “TeleMarketer Request” and add Evoke Digital Solutions (YourBulkSMS) with Telemarketer ID (1702157434240941334). Help Doc

Q. Not received Entity/Telemarketer ID, even after 2 days of registration on PingConnect?

1. Personal level Troubleshooting:
— Have you received OTP on the registered mobile number and Email ID?
— Have you clicked on the mail verification link? ( check mail from noreply@infotelconnect.com)

2. If the answer to the above questions is yes, then kindly write your query to us with your Application number, Registered mail ID, and Company Name on dlt@yourbulksms.com
Example:
Organization Name: YourBulkSMS
Registered Mail Id: dlt@yourbulksms.com
Application Number:01-M5K77R5VHK

Q. I have got Entity ID from PingConnect, is my work done?
No, there are a few more steps required to do:
1. Add Headers/Sender ID
2. Add your service provider as a Telemarketer in your account.
Note: Please refer to this help doc for stepwise illustration of a process Help Doc

Q. I have not registered till now, what is the effect?
Only DLT Approved Headers/Sender Id will get parsed from Operators and others will get blocked. It is highly recommended to register oneself for this as soon as you can.
Note: Please refer to this help doc for stepwise illustration of the Registration process Help Doc

Q. Getting this error ” Organization with this POI has been already registered”?
This means that you have either tried to register before or is already registered, In this case, kindly try to log in and click on the forgot password, If still doesn’t work then kindly write on dlt.helpdesk@infotelconnect.com and share Screen Shots.

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